Deposit Terms and Conditions


Deposit Refund Policy

You must meet the following criteria in order to receive a refund of your deposit:

Late Cancellation Fees

Should your circumstances change you are able to cancel your shifts and receive your deposit back in full, minus the £12.50 administrative fee. However failure to cancel your shifts within 14 days of the event starting means you will forfeit some if not all of your deposit. The deadlines are set out below:

All cancellations must be made by emailing with the subject line ‘Cancelation’

Deposit Refund Procedure

You can request your deposit back by emailing with the subject line ‘Deposit Refund’. You should only do this after the last event you have applied to work at has passed.

Subject line ‘Deposit Refund’

• Your full name
• Email address you used for your registration
• Date of Birth
• Event(s) you have worked

Refunds will be processed within 14 working days.

Due to bank processing times, funds may take up to 14 business days to arrive back into your account.

Any other questions? Check out the FAQ’s section